Returns and refunds
We value every customer’s shopping experience and are committed to providing a clear and fair after-sales service policy. Please read the following return and refund policy carefully before purchasing.
- Return Application Conditions
If the product you receive has any of the following conditions, you can contact us to apply for after-sales processing:
The product has obvious quality problems.
The wrong product was received.
The product was severely damaged during transportation.
The product is significantly different from the order information.
To facilitate processing, please contact customer service as soon as possible after receiving the product and provide:
Order number
Product photo
Description of the problem
- Situations Where Returns Are Not Supported
Because the product is a personal item, for hygiene and safety reasons, returns or refunds are generally not supported in the following situations:
The product has been opened or used.
The customer dislikes or finds the product unsuitable for personal reasons.
The return is not due to quality issues.
The product is damaged due to human error.
The after-sales application period has expired.
Please carefully confirm the product information before placing your order.
- Refund Policy
After confirming that you meet the refund requirements, we will process your request according to the actual situation:
Full Refund
Partial Refund
Item Replacement
The refund will be returned to your original payment account. The arrival time may vary depending on the payment institution.
- Order Cancellation
If your order has not yet entered the processing stage, you can contact customer service to request cancellation.
If your order has already started processing, cancellation may not be possible.
- Return Information
Return Address: 1408 N GRAND AVE L, COVINA, CA 91724
Email: support@da-kit.com
Phone: 6199515086
